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Renew your concessionary pass

2 weeks ago Tue 5th Nov 2019

Transport for Wales are working with all Welsh local councils and Welsh Government to roll out new-style Concessionary Travel Cards by the end of December 2019. These cards will replace the current green 'bus passes' across Wales.

Residents are advised to apply for their new-style card in plenty of time before the end of the year to ensure they can continue to receive the benefits of concessionary travel. The old-style cards will not be recognised by electronic readers on buses after 31 December 2019.

The new-style cards offer the same free travel rights and benefits as the current cards. The new cards are designed so that they can work as part of an integrated travel network in the future.  

Residents are encouraged to apply online or ask a friend, family member or someone they trust to apply online on their behalf.

You will need the following information to apply for your pass:

  • Long digit card number printed on the front of your green bus pass
  • Your date of birth
  • The postcode your current card is registered to
  • Your national insurance number

If you need any help with your application, please call the support team on 0300 303 4240. They will be able to answer your queries and point you in the right direction for further support. Please be aware that you will not be able to apply over the phone.

Further information is available here.

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