Changes to our online ticket system

1 month ago Wed 23rd Jun 2021

Following advances and improvements to our mobile ticketing system, we’re closing our online top-up portal from Thursday 1st July.  From this date customers will not be able to top up their iff cards and buy tickets online.

Current online customers

Customers can continue to benefit from discounted fares by downloading our mobile app to purchase day and weekly tickets for less than the on-board fare.  4 week to go tickets and bundles of single and day tickets are also available on our app.  Other app features include tracking buses, live departure times, journey planning and a handy capacity checker.

If you have ordered an iff card through our online top-up portal you can continue to use your card to purchase week to go tickets on the bus, or use it as an e-purse by loading it with money and using it when you need it.  Tickets can also be purchased and loaded onto your iff card at PayPoint facilities. 

New iff card customers

If you’d like to sign up for a free iff card, please print off and complete our application form and return it to our offices at:
Cardiff Bus Depot and Offices
Sloper Road
CF11 8TB

iff card application form


We apologise for the inconvenience this change may cause, but we’re committed to offering the best ticketing system to our customers.

image of a computer with the text 'changes to our online top-up portal' on the screen